The data controller of your personal data is topslotdeals.com, a limited liability company incorporated in Malta, subject to Maltese law, and having its registered address at Tagliaferro Business Centre, Level 7, High Street, Sliema SLM 1549, Malta.
topslotdeals.com is referred to as “we,” “us,” or “our” in this Privacy Notice.
This Privacy Notice is linked to our General Terms and Conditions. You should read both documents carefully. We may update this Privacy Notice as our processes change. The date of the most recent update can be found at the bottom of this page.
If you have any questions about this notice, please contact our Customer Services team, who will be happy to assist you. You can reach Customer Services via chat.
It is your responsibility to inform us of any changes to your details so that we can maintain accurate records. Some of this information is required for registration with us.
This section outlines how we use your data and the legal basis for doing so.
| Purpose | Legal Basis |
|---|---|
| Setting up and using your account, including making deposits, placing bets, and playing games. | Necessary for the performance of a contract |
| Providing our betting and gaming services to you. | Necessary for the performance of a contract |
| Tracking deposit limits. | Consent |
| Providing customer support for our website or mobile app. | Legitimate Interest |
| Handling queries and complaints through our Customer Services team. | Legitimate Interest |
| Linking multiple accounts. | Legitimate Interest |
| Recording and listening to telephone calls with Customer Services. | Legitimate Interest |
| Verifying the accuracy of information you’ve provided. | Necessary to comply with a legal obligation |
| Conducting Anti-Money Laundering (AML) checks. | Necessary to comply with a legal obligation |
| Monitoring activity for fraud and crime investigations. | Necessary to comply with a legal obligation |
| Sharing information with public bodies such as the Police or Gambling Authorities. | Necessary to comply with a legal obligation |
| Monitoring gambling patterns using automated decision-making for Responsible Gambling concerns. | Necessary to comply with a legal obligation |
| Creating and analyzing reports on service use. | Legitimate Interest |
| Contacting you for research to understand customer perceptions of our services. | Legitimate Interest |
| Using aggregated gambling data to manage risk. | Legitimate Interest |
| Communicating service messages, including changes to services, terms, or privacy policy. | Necessary for the performance of a contract |
| Providing personalized services and improving customer experience. | Legitimate Interest |
| Analyzing your information to suggest relevant products and offers. | Legitimate Interest |
| Sending mobile app notifications (if applicable). | Consent (You can adjust preferences on your device) |
| Prevention or detection of crime. | Necessary to comply with a legal obligation |
| Sending marketing communications regarding promotions or services you may be interested in. | Legitimate Interest |
| Using your email for social media advertising campaigns. | Legitimate Interest |
| Collecting and analyzing data from cookies and similar technologies. | Consent. Please review our cookie policy for more details. |
| Conducting affordability and identity checks. | Necessary to comply with a legal obligation |
| Processing safer gambling activities such as self-exclusion, deposit limits, and time-outs. | Necessary to comply with a legal obligation |
We may share your personal data with:
We also disclose anonymized data (such as aggregated statistics) to describe our services, customer demographics, traffic patterns, and for other lawful purposes. These statistics do not include personal data.
In some cases, we may be legally required to disclose certain types of personal data, such as under court orders or government requests.
We share your personal data with TransUnion, a verification service provider, for identity checks. You can review their privacy notice here: TransUnion Privacy Notice
Your personal data may be transferred outside the European Economic Area (EEA) for the purposes of service provision. We will ensure that appropriate safeguards are in place, such as standard contractual clauses or binding corporate rules, to protect your data in line with EEA standards.
You have the right to:
To exercise your rights, please contact us via Live Chat or email us at [email protected]. We may require proof of identification for verification.
We will retain your personal data for as long as necessary to provide services to you, typically up to ten (10) years following account closure. After that period, we will delete your data unless required by legal or regulatory obligations to retain it for longer.
If you have any questions or would like to exercise your rights, please contact our Data Protection Officer at [email protected] or reach out to our Customer Services team via chat.